Dear Utility Companies
How do you sleep at night? You rip off the general public then hike up prices on a whim. My tenants have been waiting 2 months for a simple phone connection; I have been waiting 3 months to have separate electric meters on my farm cottages. My mum waited in for 6 hours to have her boiler serviced, but the engineer didn't turn up within the alloted time. He turned up an hour and a half after she gave up waiting for you and went out. When she phoned the office to request another appointment, she was told she should have waited in because sometimes they cannot guarantee they will turn up within 6 hours. That is so not helpful. But what is also not helpful is the disgusting customer service she received from a stroppy woman on the phone who treated my mum like she was a stupid old age pensioner. My mum is not stupid. Hence why she now uses a different company thus not giving you the chance to mess up her day again.
Dear County Council
Why do you only have one telephone number for all departments listed on your website which means whenever I ring the council offices for whatever query I have, I am never through to the right department. Which leads me onto my query; our farm road is an absolute disgrace and we are sick of you doing botch jobs every five years at best with bits of left-over tar. This does not make the problem go away, it makes it worse. There are four council tax paying properties on this farm land and we all have seven cars between us. The next time one of these cars falls into a giant pothole we will send you the bill for repairs. Just so you know.
Dear General Public
Please support British farmers. That is all.
Dear Book Readers
One of the kindest things you can do for an author when you've read their book is to leave a review, preferably on the site you bought it. This helps sales and helps the book's recognition and it also makes the author a very happy bunny.
Dear My Book Reviewers
You are awesome human beings and I appreciate your reviews completely. A massive thank you from an indie author who relies on reviews to promote, market and sell books. Your generosity gives the indie author a chance to shine and in my case, the confidence to get out there and blow ones own trumpet. For someone with little confidence, reading these reviews encourages me to carry on, hopefully to better things.
Dear EE/Orange
Your network coverage is absolute bollocks. I will soon be transferring my contract to a different network because I am sick of your crap customer service together with having no signal in far too many parts of the countryside.
Dear Amy's School
Thank you. You have turned my beautiful daughter into a confident, opinionated, imaginative young lady. You have given her opportunities she was never given at her previous school and you have supported her through the difficult transition of 'growing up'. To see her singing solo on the stage in front of hundreds of people makes me want to throw my arms around you in Inspector Gadget fashion, and hug the whole school. Her social skills are improving which is one of the things that kept her back in previous schools. Your establishment is incredible and if I ever win the Lottery you will most definitely not be forgotten.
This post was inspired by 'Lulu Says'. She mentioned me in her own letter blog post and it truly made my day.
I love it! And so much more jolly than the flippin' open letter I keep wheeling out to numpties like Cllr Brewer and Geoffery Clark.
ReplyDeleteH x
I love this post!
ReplyDeleteLove it!
ReplyDeleteI love this idea, it makes it so much easier to write a post when you are not quite sure what to do :)
ReplyDeleteBrilliant; such a great way of getting messages across. Deb x
ReplyDeleteHear Hear!!!
ReplyDeleteHa ha CJ brilliant, especially like the bit about supporting the British Farmers x
ReplyDeleteHa ha! Love how you go from rant to sweet!
ReplyDeleteAnd love that you're happy with Amy's school. I've wrote and saved a post about special schools, and I think I will go hit "publish"!
Bravo! Well done!!
ReplyDeleteGood for you. You speak your mind..... as I do!
ReplyDeleteHoping all the things you mention get sorted ASAP.
Maggie x
Nuts in May
Thank you for this post. I was well into "grumpy old woman" mode to start with (and nodding in agreement). Then cheered by your herat-felt positivity. But it was the comments on Orange that I totally got. We have same issue, broadband speed of 0.05mbps - for which we are paying full whack - being rooted through exchange 5 miles down the road. Customer service is so awful, we are finding it hard to get through to them to give them our notice (they are insisting it's given over the phone - a bit of a joke as we can't get through their automtaed system without the line crashing).On plus side we now have cable with Virgin and locally council has entered into a partnership with BT to provide 4G coverage - so things may be looking on the up even for rural areas! Sorry rant over.
ReplyDeleteHope everything gets sorted, love your posts and the site in general
ReplyDeleteI am loving the rant to EE (hear hear) and totally agree about British Farmers but ultimately love the final thank you! Fab post!!
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